Privacy Policy for

Thank you for choosing to be part of our community at the Facilitator’s Network and Directory for
LSP (“FND-LSP,” “we,” “us,” or “our”). We are committed to protecting your personal information and
your right to privacy. If you have any questions or concerns about our policy, or our practices with
regards to your personal information, please contact us at

When you visit our website ( and use our services, you trust us with
your personal information. We take your privacy very seriously. In this privacy notice, we describe
our privacy policy. We seek to explain to you in the clearest way possible what information we
collect, how we use it and what rights you have in relation to it. We hope you take some time to read
through it carefully, as it is important. If there are any terms in this privacy policy that you do not
agree with, please discontinue use of our Site and our services.

This privacy policy applies to all information collected through our Site and/or any related services,
sales, marketing, or events (referred to collectively in this privacy policy as “Sites”).

Please read this privacy policy carefully as it will help you make informed decisions about
sharing your personal information with us.

Table of Contents

  1. What information do we collect?
  2. How do we use your information?
  3. Will your information be shared with anyone?
  4. How long do we keep your information?
  5. How do we keep your information safe?
  6. What are your privacy rights?
  7. What are the controls for do-not-track features?
  8. Do we make updates to this policy?
  9. How can you contact us about this policy?
  10. How can you contact us about this policy?

1. What information do we collect?

We may collect limited data from public databases, marketing partners, and other outside

We may obtain information about you from other sources, such as public databases, joint marketing
partners (such as The Association of Master Trainers in the LEGO® SERIOUS PLAY® Method) or
other sources (such as social media profile information).

2. How do we use your information?

We process your information for purposes based on legitimate business interests, the
fulfillment of our contract with you, compliance with our legal obligations and/or your

We use personal information collected via our Site(s) for a variety of business purposes described
below. We process your personal information for these purposes in reliance on our legitimate
business interests, in order to enter into or perform a contract with you, with your consent, and/or for
compliance with our legal obligations. We indicate the specific processing grounds we rely on next to
each purpose listed below.

We use the information we collect or receive:

    • To facilitate account creation and logon process. If you choose to link your account with
      us to a third party account (such as Gmail), we use the information you allowed us to collect
      from those third parties to facilitate account creation and logon process.
    • To protect our Sites. We may use your information as part of our efforts to keep our Sites
      safe and secure (for example, for fraud monitoring and prevention).
    • To enable user-to-user communications. We may use your information in order to enable
      user-to-user communications with each user’s consent.
    • To enforce our terms, conditions, and policies.
    • To respond to legal requests and prevent harm. If we receive a subpoena or other legal
      request, we may need to inspect the data we hold to determine how to respond.
    • For other business purposes. We may use your information for other business purposes,
      such as data analysis, identifying usage trends, determining the effectiveness of our
      promotional campaigns and to evaluate and improve our Sites, products, services,
      marketing, and your experience.

3. Will your information be shared with anyone?

We only share information with your consent, to comply with laws, to protect your rights, or
to fulfill business obligations.

We may process or share data based on the following legal basis:

      • Consent: We may process your data if you have given us consent to use your personal
        information in a specific purpose.
      • Legitimate Interests: We may process your data when it is reasonably necessary to
        achieve our legitimate business interests.
      • Performance of a Contract: Where we have entered into a contract with you, we may
        process your personal information to fulfill the terms of our contract.
      • Legal Obligations: We may disclose your information where we are legally required to do so
        in order to comply with applicable law, governmental requests, a judicial proceeding, court
        order, or legal process, such as in response to a court order or a subpoena (including in
        response to public authorities to meet national security or law enforcement requirements).
      • Vital Interests: We may disclose your information where we believe it is necessary to
        investigate, prevent, or take action regarding potential violations of our policies, suspected
        fraud, situations involving potential threats to the safety of any person and illegal activities, or
        as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the
following situations:

        • Business Transfers: We may share or transfer your information in connection with, or
          during negotiations of, any merger, sale of company assets, financing, or acquisition of all or
          a portion of our business to another company or entity.

4. How long do we keep your information?

We keep your information for as long as necessary to fulfill the purposes outlined in this
privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in
this privacy policy, unless a longer retention period is required or permitted by law (such as tax,
accounting or other legal requirements). No purpose in this policy will require us keeping your
personal information for longer than 1 year past the termination of the user’s account.

When we have no ongoing legitimate business need to process your personal information, we will
either delete or anonymize it, or if this is not possible (for example because your personal
information has been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is possible.

5. How do we keep your information safe?

We aim to protect your personal information through a system of organizational and
technical security measures.

We have implemented appropriate technical and organizational security measures designed to
protect the security of any personal information we process. However, please also remember that
we cannot guarantee that the internet itself is 100% secure. Although we do our best to protect your
personal information, transmission of personal information to and from our Sites is at your own risk.
You should only access the services within a secure environment.

6. What are your privacy rights?

In some regions, such as the European Economic rea, you have rights that allow you greater
access to and control over your personal information. You may review, change, or terminate
your account at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data
protection laws. These may include the right (i) to request access and obtain a copy of your personal
information; (ii) to request rectification or erasure; (iii) to restrict the processing of your personal
information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the
right to object to the processing of your personal information. To make such a request, please use
the contact details provided below. We will consider and act upon any request in accordance with
applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to
withdraw your consent at any time. Please note however that this will not affect the lawfulness of the
processing before its withdrawal.

If you are a resident in the European Economic Area and you believe we are unlawfully processing
your personal information, you also have the right to complain to your local data protection
supervisory authority. You can find their contact details here:

Account Information

If you would at any time like to review or change the information in your account or terminate your
account, you can contact us using the contact information provided OR log into your account
settings and update your user account. Upon your request to terminate your account, we will
deactivate or delete your account and information from our active databases. However, some

information may be retained in our files to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our Terms and Conditions and/or comply with legal requirements.

Opting out of Email Marketing

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in
the emails that we send or by contacting us using the details provided below. You will then be
removed from the marketing email list – however, we will still need to send you service-related
emails that are necessary for the administration and use of your account. To otherwise opt-out, you
may also note your preferences when you register for an account with the Site.

7. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-
Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected. No uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such we do not currently respond
to DNT browser signals or any other mechanism that automatically communicates your choice not to
be tracked online. If a standard for online tracking is adopted that we must follow in the future, we
will inform you about that practice in a revised version of this Privacy Policy.

8. Do we make updates to this policy?

Yes, we will update this privacy policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an
updated “revised” date and the updated version will be effective as soon as it is accessible. If we
make material changes to this privacy policy, we may notify you either through prominently posting a
notice of such changes or by directly sending you a notification. We encourage you to review this
privacy policy frequently to be informed of how we are protecting your information.

9. How can you contact us about this policy?

If you have questions or comments about this policy, you may contact our Data Protection Officer
(DPO), Peter Tonge, by email at or by post to: 153 rue Hebert

Peter Tonge
302-1305 Grant Ave
Winnipeg, Manitoba R3M 1Z7

If you have further questions or comments about us or our policies, email us at or by post to:

The Association of Master Trainers in the LEGO® SERIOUS PLAY® Method
Porceleanshaven 3N, 2000
Frederiksberg, Denmark